Team Lead Cluster I & R

Hiring for Leading Company in connectivity and communication

From 3 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Job Description
Major Deliverables:
Installation & Repair for SME & ENTERPRISE Products Data (LL, ILL, MPLS, VPN, NPLC, IPLC etc), Voice (Retail Wireline, GSM, CDMA, PRI, Centrex), and Broadband (ADSL)
• Installation & Maintenance of CPE & Last mile at Customer Premises as per Work order / TT
• Responsible for Installation within SLA
• Responsible for Repair MTTR / SLA as defined for Business segment
• Responsible for Repeat Faults Customer Premises, Faults on New Installation
Essential Attributes:
Monthly/Quarterly review on Policies/Performance with SME & ENTERPRISE Product & CSD teams.
Budget, PR/PO approvals & review with Corporate Finance.
Budget Review, control & optimization at regional level.
Ensure TRAI QOS norms & adherence to TL 9000 standards
Responsible for periodical Audit and conduct check on Customer premises as per TRAI guidelines
Responsible for Improving Online Resolution & Reduce Field Complaints









Role:Team Lead / Network Manager

Salary: Not Disclosed by Recruiter

Industry:Telecom / ISP

Functional Area:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Fortune Personnel Services

We are Indias leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

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Contact Company:Fortune Personnel Services

Reference Id:Team Lead Cluster I & R