1.To help to meet their employers needs for computer hardware, software and networking tools.
2. Need to develop, test, install, configure and troubleshoot computer hardware and software.
3. Day to day IT operation issue support.
4. User support.
5. Need to create relavant documentations,
Desired Candidate Profile Essential Areas of Responsibility Serevice desk management (Ky2help) -
- To check and provide solution and response of ky2help Infrastructure related incident/ Service request on time with quality.
- Hardware Management (PC and Printer)
- Installation and allocation of PC as per the requirement.
- Updation of the inventory.
- Printer installation and trouble shooting
- Maintain and monitor the printer usage
- Network support (LAN / WAN)
- New requirement of LAN network points
- Moitoring of LAN / WAN
- Complaint logging to service provider
- Telephone and other infrastructure managment
- New requirement of telephone and update the record
- Manage the telephone system including configuration.
- Other infrastructure support for Access control, IP surveilance, projector etc
- User Management ( Access, H/W, S/W, Training)
- User request process and manage.
- Maintain and manage the MUA database
- License record updation.
- Software take in sheet in case local software.
- Planning and execution user training
- Production application support
- Support in CNC machining network and their application.
- Backend support for day to day application like HRMS, Quality, Barcode scanner, barcode printer
- Data Security (Virus, data sharing)
- Regular monitoring of threat detected clients/servers
- Contorl and monitoring of data sharing within the user and outside. Data loss
Perks and Benefits
Salary: 3,00,000 - 5,00,000 P.A.
Industry:Engineering & Construction
Employment Type:Full Time, Permanent
Fortune Personnel Services
Contact Company:Fortune Personnel Services