Sr Analyst SAP CRM (BRF+ Development)

7 - 12 Years

Job Description

Developer will be part of the service delivery team and primary tasks may include:
  • Parameter changes to Live Market filter, Over Survey filter, new logic for Sampling filter in BRF+. Generally this is simply configuration and no coding required.
  • Front end enhancements to the Web Apps by the UI5 resources will sometimes require some changes to the OData model in ECC. This is an ABAP requirement.
  • Investigating HEAT incidents require an understanding of CLC and Qualtrics.
  • Adding CLOs to CRM. This involves creating new business partners and assigning touchpoint relationships. Either manually using BP transaction in CRM, or running a Master Data upload program created in CRM.
  • Analysing new business requirements.
  • Need to support the Qualtrics team with any API changes.
  • Monitoring the queues and resolving issues when interfaces get stuck.
  • Liaise with the BO team to prepare new fields, structures for their reporting not expecting this will happen much, if at all, once SDT take ownership of CX.
  • Creating the necessary documentation required in VSTS and Toolbox.

Salary: INR As per company standards

Industry:FMCG / Foods / Beverage

Functional Area:IT Software - ERP, CRM

Role Category:Senior Management

Role:ERP Consultant

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Technical skills needed:
  • Strong knowledge and experience in SAP ECC ABAP and BRFPlus development (functional and technical)
  • Experience in SAP CRM (Business partner management and ABAP development)
  • Knowledge SAP ECC Contact management 

Other skills needed:
  • Working in a self-managing way and plan, drive and deliver per agreed plan. 
  • Align with service members in other sites from remote through web-meetings, phone, chat, mail.
  • Strong in dialog with stakeholders about business requirements and functionality, and ability to connect that to technical solutions.
  • Strong at taking part in design discussions and deliver design suggestions
  • Documentation

Company Profile

Fortune Personnel Services

Client of Fortune Personnel Services
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Contact Company:Fortune Personnel Services