Analyst CX Developer (brf+ , Abap, Odata, UI5 Development)

3 - 6 Years
Pune

Job Description

  • CX solution is built in SAP ECC using BRFPlus application that processes incoming information (triggers) from various applications (external as well as SAP ECC and SAP CRM). In CX, SAP CRM is used for Contact Management.
  • Through Continuous Improvement GAPs we enhance the existing CX solution. These GAPs typically require BRFPlus development in SAP ECC as well as ABAP development in SAP ECC and SAP CRM .
  • Developer will be part of the service delivery team and primary tasks may include:
  • Parameter changes to Live Market filter, Over Survey filter, new logic for Sampling filter in BRF+. Generally this is simply configuration and no coding required.
  • Front end enhancements to the Web Apps by the UI5 resources will sometimes require some changes to the OData model in ECC. This is an ABAP requirement.
  • Investigating HEAT incidents require an understanding of CLC and Qualtrics.
  • Adding CLOs to CRM. This involves creating new business partners and assigning touchpoint relationships. Either manually using BP transaction in CRM, or running a Master Data upload program created in CRM.
  • Analyzing new business requirements.
  • Need to support the Qualtrics team with any API changes.
  • Monitoring the queues and resolving issues when interfaces get stuck.
  • Liaise with the BO team to prepare new fields, structures for their reporting not expecting this will happen much, if at all, once SDT take ownership of CX.
  • Creating the necessary documentation required in VSTS and Toolbox.

Salary: INR As per company standards

Industry:FMCG / Foods / Beverage

Functional Area:IT Software - ERP, CRM

Role Category:Senior Management

Role:ERP Consultant

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

For Backend Developer
  • Mandatory OData , ABAP and BRF+
  • Mandatory: to be Functional/designer to discuss requirements with stakeholders, suggest and evaluate possible technical solutions, to implement and support these solutions.
  • Nice to have : UI5
  • Total 3+ year experience
  • Technical skills needed: 
  • Strong knowledge and experience in SAP ECC ABAP and BRFPlus development (functional and technical)
  • Experience in SAP CRM (Business partner management and ABAP development)
  • Knowledge SAP ECC Contact management 
  • Other skills needed:
  • Working in a self-managing way and plan, drive and deliver per agreed plan. 
  • Align with service members in other sites from remote through web-meetings, phone, chat, mail.
  • Strong in dialog with stakeholders about business requirements and functionality, and ability to connect that to technical solutions.
  • Strong at taking part in design discussions and deliver design suggestions
  • Documentation
Front end UI5 developer
  • Mandatory: UI5
  • Mandatory: to be Functional/designer to discuss requirements with stakeholders, suggest and evaluate possible technical solutions, to implement and support these solutions.
  • Nice to have : OData, ABAP and BRF+
  • Travel: may need to travel to Sweden about 1 week/year 
  • Total 3+ year experience
  • Functional designer to discuss the requirement with the stakeholders, suggest, evaluate possible solutions to implement and support the solution.
  • Knowledge of how the applications mentioned interact and are integrated with each other
  • Experience from developing solutions in projects 
  • Experience from providing service
  • Strong communication skills (both verbal and in writing)
  • ITIL knowledge

Company Profile

Fortune Personnel Services

Client of Fortune Personnel Services
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Contact Company:Fortune Personnel Services